About Us

Look through the eyes of your customers and staff

Timmus Research Ltd is a research company based in Bristol, UK, set up in 2003 and run by Dr Tabetha Newman.

We support organisations to better understand their customers and staff. We collect data that makes a positive difference to organisations and individuals, using techniques such as online survey design and analysis, remote interviewing, literature reviews, qualitative analysis and statistical univariate and multivariate analysis.

We study people in digital spaces. We design digital evaluation services and the architecture for self-assessment tools, mapping to policy requirements and empowering end users. We help identify improvement opportunities.

Recent projects include helping the NHS identify ways to improve staff digital capabilities, collecting market research data for ‘We The Curious’, designing online student and staff surveys for Jisc, and collecting anonymous data from children in foster care in order to improve local and national policy mechanisms.

Contact us today to discover how we can help you.

Research in Bristol city centre

Our Services

We provide a broad range of skills and techniques, and a depth of experience

Survey Design

We build and manage online surveys using a variety of platforms, chosen to meet client need. Questions are user-tested, and we ensure data are collected at an appropriate granularity to answer client questions and track through time.

Behavioural Insights

We design and carry out quantitative and qualitative user research, including via surveys, focus groups, work-based interviews and remote tests. We use methods including cognitive and depth interviewing.

Statistical Analysis

We analyse data using appropriate univariate statistical analysis to discern whether differences are due to chance variation or a real effect. We use multi-variate methods (e.g. factor analysis, MCA, KDA) to identify clusters, key drivers or persona types.

Digital diagnostic tools

We help in the strategic and structural design of digital self-assessment tools, diagnostics and experiences. These could be for individuals (e.g. reflecting on skills) or organisations (e.g. measuring and benchmarking compliance).

User Experience Research

We employ a user-centred approach throughout. We use depth and cognitive interviewing techniques and ensure we collect information ethically. We have experience in journey-mapping, wireframing, information architecture, persona development and interaction design.

Secondary Analysis

We are happy to work with data collected by others; for example we can re-analyse survey data using multivariate techniques to unearth trends that were previously overlooked. We are experts in literature and policy review.


We've worked with some great organisations over the past 20 years

Our clients have included The European Commission (Growth & Innovation, Human Capital & Employment Research Unit), Health Education England (HEE), Jisc, Harrow Council, NHS Trusts including West Hertfordshire and University Hospital Morecambe Bay, Coram Voice, 'We the Curious', various UK Universities, LSIS, CUREE, CeDARE, SpilGames, PMI Ltd, Becta, LSIS and The Office of National Statistics (ONS).


Here are some case studies

You can also view some of our recent publications.

Cool Facts

Our Numbers Add Up!


Years Trading







Tabetha Newman


Dr Tabetha Newman

Tabetha is a social and educational researcher, online survey designer, statistician and Behavioural Scientist based in Bristol, UK, who has a specific interest in researching people in digital spaces. Tabetha has a degree and Ph.D. in Animal Behaviour. She is a Company Partner with the Market Research Society (MRS), a Fellow at The Royal Statistical Society, an associate at The University of Bristol, a member of the Social Research Association, and the Alliance for Useful Evidence. She is a trustee and previous Chair of Governors for a local Primary School Academy. She is an expert in online survey design and build, and quantitative statistical analysis. A catalogue of her academic publications are available via her ResearchGate site.

Our Team

Timmus is made of enthusiastic people with a broad range of skills and experience.

Say Hello!

We're always happy to talk


We're based in the lovely city of Bristol, UK, but we work with clients across the UK and beyond.


If you have a query, please contact Tabetha Newman

Email: tn [at] timmuslimited [dot] co [dot] uk