timmus-black

About Us

Look through the eyes of your customers and staff

Timmus Research Ltd is a research consultancy based in Bristol, UK, set up in 2003 and run by Dr Tabetha Newman.

We collect data that allows organisations to better understand people using techniques such as online survey design and analysis, remote interviewing, literature reviews, qualitative analysis and statistical univariate and multivariate analysis.

We design digital evaluation services and create the architecture for self-assessment tools. We help identify improvement opportunities and help to translate user experience into strategic goals. We aim to work with user groups, creating feedback loops that empower and engage.

Recent projects have involved running public consultations for NHS hospital rebuilds, health and wellbeing surveys for young people, running a national three-year research project on the digital experiences and expectations of international and transnational higher education students, outpatient experience interviews, investigating attitudes to Net Zero ambitions within the UK rental sector, and collecting anonymous data from children in foster care in order to improve local and national policy mechanisms.

Contact us today to discover how we can help you.

Research in Bristol city centre

Our Services

We provide a broad range of skills and techniques, and a depth of experience

Survey Design

We build and manage online surveys using a variety of platforms, chosen to meet client need. Questions are user-tested, and we ensure data are collected at an appropriate granularity to answer client questions and track through time.

Behavioural Insights

We design and carry out quantitative and qualitative user research, including via surveys, focus groups, work-based interviews and remote tests. We use methods including cognitive and depth interviewing.

Statistical Analysis

We analyse data using appropriate univariate statistical analysis to discern whether differences are due to chance variation or a real effect. We use multi-variate methods (e.g. factor analysis, MCA, KDA) to identify clusters, key drivers or persona types.

Digital diagnostic tools

We help in the strategic and structural design of digital self-assessment tools, diagnostics and experiences. These could be for individuals (e.g. reflecting on skills) or organisations (e.g. measuring and benchmarking compliance).

User Experience Research

We employ a user-centred approach throughout. We use depth and cognitive interviewing techniques and ensure we collect information ethically. We have experience in journey-mapping, wireframing, information architecture, persona development and interaction design.

Secondary Analysis

We are happy to work with data collected by others; for example we can re-analyse survey data using multivariate techniques to unearth trends that were previously overlooked. We are experts in literature and policy review.

OUR CLIENTS

We've worked with some great organisations over the past 20 years

Our clients have included The European Commission (Growth & Innovation, Human Capital & Employment Research Unit), Health Education England (HEE), Jisc, Harrow Council, NHS Trusts including West Hertfordshire and University Hospital Morecambe Bay, Coram Voice, 'We the Curious', various UK Universities, LSIS, CUREE, CeDARE, SpilGames, PMI Ltd, Becta, LSIS and The Office of National Statistics (ONS).

Our WORK

Here are some case studies

You can also view some of our recent publications.

Cool Facts

Our Numbers Add Up!

19

Years Trading

150+

Projects

30+

Publications

50+

Clients

Tabetha Newman

CEO AND SENIOR RESEARCHER

Dr Tabetha Newman

Tabetha is a social and educational researcher, online survey designer, statistician and Behavioural Scientist based in Bristol, UK, who has a specific interest in researching people in digital spaces. Tabetha has a degree and Ph.D. in Animal Behaviour. She is a Company Partner with the Market Research Society (MRS), a Fellow at The Royal Statistical Society, an associate at The University of Bristol, a member of the Social Research Association, and the Alliance for Useful Evidence. She is a trustee and previous Chair of Governors for a local Primary School Academy. She is an expert in online survey design and build, and quantitative statistical analysis. A catalogue of her academic publications are available via her ORCID profile.

Our Team

Timmus is made of enthusiastic people with a broad range of skills and experience.

Say Hello!

We're always happy to talk

 

We're based in the lovely city of Bristol, UK, but we work with clients across the UK and beyond.

 

If you have a query, please contact Tabetha Newman

Email: tn [at] timmuslimited [dot] co [dot] uk